Reference

Legal terms for India access

m99 sets out the legal terms that shape how you open an account, use the wallet, and ask for help; access depends on local law and is available…

India accessAccount termsData useContact steps
browse games Read FAQ
m99 Legal terms for India access
CONTACT ROUTES

Where to reach us

If you want a copy of the current terms, need help reading a clause, or want to raise a legal query about access, use the same contact path you used for registration.

Help chat Use the in-account chat for urgent legal questions, such as access checks, document matching, or a clause you want explained. We answer in the thread so you can keep the exchange against your account.
Email Send written requests if you want a copy of your current terms, a correction, or a record of a consent change. We may ask for matching account details before we act.
Request form Use the request form for data access, deletion, or a region-check query. Include your registered name, phone number, and the item you want changed so we can verify faster.
DATA HANDLING

How we handle records

We keep legal records tied to your account so you can check what you accepted, when a contact detail changed, and which withdrawals needed extra verification.

Data use

We use your account details to run access checks, store consent history, and process support requests. That data is shared only with staff who need it to handle your account or meet legal duties.

Cookies

Cookies help keep you signed in, remember the page you left, and reduce repeated checks on the same device. You can clear them in your browser, but some parts may ask you to log in again.

Security

We ask for password confirmation and, where available, a second check before any change to your contact or wallet details. That lowers the chance of someone else making a change on your behalf.

Verification

If a withdrawal or profile change looks unusual, we may ask for a matching ID image and a recent proof of address. We compare the details to the account record before we proceed.

Retention

We keep core account and payment logs for as long as the law requires, then remove or archive them under our retention process. Active accounts may keep records longer if disputes are still open.

Changes

If you want corrections, a data copy, or deletion where the law allows, send the request from your registered channel. We confirm the account first so changes land on the right record.

Questions on access and records

These questions cover access, data handling, change requests, and where local law fits in. If a point is not clear, use the support route tied to your account so we can check the record and respond in the same thread. When local law changes, we update the terms and keep the current version in your account area for easy comparison.

Access depends on local law, so you should only open an account where your state or territory permits it. If the location check fails, the page will not move forward until the status is clear.

We keep consent history, login logs, payment checks, and support threads that relate to your account. Those records help us confirm what you accepted and handle any later dispute or correction request.

Yes. Send the request through your registered contact path, and we will confirm your identity before sharing a copy or handling a correction, removal, or restriction request where the law allows.

Cookies help us remember your session and the version of the terms you last accepted, but they do not replace the consent steps shown on the page. You still confirm directly in your account.

If your phone number, address, or UPI handle changes, tell us from the contact method tied to your account. We may pause sensitive changes until the new record matches our checks.

Use the support route in your account and mark the message as a legal query. We keep the thread, check the record, and reply through the same channel for traceability.

Related Pages

Register Golden Knight About Us FAQ